Warranty Policy
Automobile Warranty Policy: RTWF offers a limited 2-year warranty for high performance and carbon window films, and a lifetime warranty on ceramic window films. Warranty repairs are honored at the sole discretion of RTWF for bubbling, peeling, and/or fading of the film. All automobile warranty work incurs a labor cost of $50.
The “Royal Treatment Half or Full Car Aesthetic” service is listed as a specialty service that we offer for aesthetic purposes only and is different from our standard window film applications. We will make a good faith effort to source a high-quality tint to use for this installation; however, we do not guarantee the quality or longevity of the films used to perform this aesthetic-only service. Any labor defects must be reported within 48 hours after the completion of the initial install; and such defects are corrected only at the discretion of the owners.
We prefer not to tint over pre-existing film. However, if you prefer that we tint over film that is already installed on your car (whether by us or another shop), we do not warranty that work. Any labor defects must be reported within 48 hours after the completion of the initial install; and such defects are corrected only at the discretion of the owners.
It is best to apply tint to the interior side of the glass being worked on. However, if for some aesthetic/personal reason you request that we apply tint to the outside of your windows, we do not warranty that work.
Residential and Commerical Warranty Policy: The window films used for these services vary by customer need and the type of service being performed. There may be a manufacturer warranty offered on the film. Outside of that, we warranty our initial labor for 5 years against peeling or bubbling that is not caused by the customer, standard wear and tear, or acts of God. All residential and commercial warranty work incurs a labor cost of $75/ hour.
We do not warranty any damages caused by the customer/other persons, car accidents, standard wear and tear, or acts of God.